MediHelp Worldwide has carried out CoverGo’s medical health insurance platform to boost operations in Europe and strengthen digital transformation.
The transfer marks the alternative of MediHelp’s core programs with CoverGo’s modular, API (software programming interface)-driven know-how, enabling full digital administration of the insurance coverage worth chain.
The implementation consists of product configuration, multi-channel distribution, coverage administration, claims processing and reinsurance reporting.
The digital overhaul was accomplished in a single 12 months.
MediHelp now employs the Admin Portal, Dealer Portal and Member Portal to facilitate stakeholder interactions and improve operational effectivity.
MediHelp Worldwide vice-president Laura Afrasine stated: “We’re proud to associate with CoverGo in delivering a really digital insurance coverage expertise to our shoppers and companions. Going reside on the platform is a serious leap ahead in our technique to guide with innovation and agility throughout European markets.”
The corporate gives non-public medical insurance coverage (PMI) and worldwide non-public medical insurance coverage (IPMI) in central and japanese Europe, with operations in Romania, Hungary and Poland.
CoverGo CEO and founder Tomas Holub stated: “MediHelp’s profitable go-live showcases the energy and adaptability of CoverGo’s next-gen insurance coverage platform.
“This partnership not solely demonstrates how insurers and MGAs [managing general agents] can rework legacy operations and scale with future-proof options but additionally reinforces CoverGo’s relevance on a world stage – now with a powerful footprint in Europe.”
CoverGo is understood for its no-code, AI-driven insurance coverage platform servicing the well being, life, and property and casualty insurance coverage sectors.
In June final 12 months, CoverGo unveiled an AI-based insurance coverage platform, CoverGo Distribution, concentrating on omni-channel distribution.
This was adopted by the December launch of CoverGo Claims, an AI-powered platform to assist well being insurers and third-party directors handle well being claims extra successfully.
