HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which can be essential to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and progress. On this publish, hear from Vice President of Product Administration Patricia Pichardo, who opens up about why she stated sure to HealthSherpa, her private journey to mission-driven work, and what her day-to-day appears like.
I’ve been at HealthSherpa for nearly 2 months now. There was an acquisition at my final firm, and it led to quite a lot of change; it opened my eyes to exterior alternatives. I began getting pinged so much by recruiters and there have been attention-grabbing jobs opening up. I’d labored in liquor straight earlier than HealthSherpa; however earlier than that, I’d labored in a mission-driven setting, and I actually missed that mission connectivity.
So after I began exploring new alternatives, what actually made HealthSherpa stand out was the mission, and the chance to do what I do professionally to usher some good into the world.
Personally, when Hurricane Maria hit Puerto Rico in 2017, I discovered myself advocating for Puerto Ricans within the diaspora – it actually wakened one thing inside me. With associates and different volunteers, we had been ready to take action a lot – we helped folks get out of the Island, helped feed youngsters who had been going with out meals, helped folks get entry to fundamental wants.
After this expertise, I began excited about different points that weren’t essentially straight impacting one thing that I used to be near. So when Sarah (Ahn, Senior Recruiter) reached out to me about this function at HealthSherpa, it felt like a complete match for me. How would I get higher if I received sick, and I didn’t have enough insurance coverage? That could be a actual difficulty, an actual drawback. And HealthSherpa is fixing it – and it’s a worthwhile firm, with a dedication to variety, fairness and inclusion. It was a complete no-brainer to say sure to speak about this function.
There have been a number of issues that stood out to me:
- The human contact. I’d labored with good recruiters earlier than, however at HealthSherpa, it wasn’t simply the recruiter. Sarah launched me to the subsequent individual, who introduced the identical nice contact and humanity to the method. It was clear that the recruiter and the hiring supervisor shared the identical values, and that there was clear intention informing the method.
- The candor. Sarah and the entire folks on the interview group had been very candid with me about what the true issues had been, the true wants had been, and what the precise actuality at HealthSherpa appeared like.
- The belief. The group trusted one another in a really implicit manner. Later within the course of, I received to satisfy a few of my teammates, friends and direct studies. The conversations felt natural and real with the group as effectively. It didn’t really feel just like the group was being avoided the method; they requested questions (and vice versa), and it confirmed me that the recruiter and hiring supervisor positioned quite a lot of belief within the group, too – and from the conversations, it felt clear that the belief existed in each instructions.
So, not solely are they human, and candid, however they belief one another. They really feel actually comfy about one another’s positions. After I spoke to George (Chief Govt Officer), he stated that he didn’t must assess whether or not I’d be a great product chief – that was Cat’s (Chief Product Officer) job. He simply wished to determine whether or not I’d be a great match for the corporate typically, and to supply the chance to ask questions of one other co-founder who wasn’t managing this function.
I get up within the morning and work out a minimum of 3x/week earlier than beginning the day. After this, I sit down and have some quiet time. I spend time planning my day, organising my conferences, and guaranteeing that I’m arrange for achievement for the remainder of the day. I often have conferences after that – roughly 2-4hrs of conferences per day, and 2-4 hrs of quiet time, whether or not pre-planned or ad-hoc.
It’s an excellent combination of collaboration, listening in, and asking the best questions and ensuring that we’re ready to make the best selections. Often my day ends with a gathering – a 1:1 with my supervisor or a direct report, or a company-wide assembly. I’d thought that this might really feel odd as a result of I used to spend time on the finish of the day by myself, however I’ve discovered this actually energizing. There’s additionally a lot to study – I go away the day virtually daily feeling energized and like I’m studying. I go away the times very happy.
I’ve realized that there are issues that we take without any consideration, that aren’t as easy as they appear. Everybody is aware of about healthcare; no one goes by life while not having it, with out taking part on this system in a roundabout way. There may be a lot to study as a shopper – and it’s unusual to consider this, as a result of it’s one thing fundamental, regular, wanted, and important. You will get sick sooner or later, and also you will inevitably want healthcare.
So, studying the complexities of the house is de facto vital. There are issues that you just would possibly suppose are easy and you discover out that they’re really very sophisticated. I’ve been approaching quite a lot of this with humility, and counting on the folks that I’ve been working with to assist me get on board. I 100% must depend on my teammates to arrange me and maintain me up after I make errors.
I might say two issues:
- In case you’re excited about working right here, don’t suppose twice. It is best to undoubtedly discover alternatives with us, and apply if you see one thing that may very well be a great match for you.
- For somebody who isn’t so positive about HealthSherpa, for no matter purpose – take into account the place you might be and the impression you make the place you might be, after which take into account the potential impression you can make engaged on one thing that can assist clear up such an enormous drawback. There’s nothing that feels higher than doing a job you get pleasure from, and understanding the way it will profit folks in an enormous manner.
Need to work with Patricia and the remainder of our phenomenal group? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
